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Shipments 7
  • What are the shipping costs?
  • What is the delivery time?
  • Which countries do you ship to?
  • Can I ship to two different addresses with one order?
  • Can I ship to a different address?
View all 7
Orders 3
  • Where is my package?
  • Can I cancel my order?
  • Can I return my products?
payments 11
  • How can I pay?
  • Can I pay by invoice?
  • Was my payment successful?
  • I want to place an order. Is registration required?
  • I can't log into my account. What can I do?
View all 11
damaged products 8
  • I received my package but some products are damaged
  • I've received my package but some products are missing
  • The product is deformed and ruined, who can I contact?
  • The product is overcooked/burnt, who can I turn to?
  • The product has mould, who should I contact?
View all 8
how to purchase 1
  • Can I buy products online?
collection on site 1
  • Can i order my products online but collect them at your shop in Costabissara (VI)?
packaging 1
  • What materials are the packages made of?
Where to purchase 1
  • Can I buy products in physical shops? Where can I buy them?
become a reseller 1
  • I would like to become a dealer/reseller, how can I do it?
web partnerships 1
  • I would like to start a web collaboration with you, how can I do it?
Products 19
  • What materials are the packages made of?
  • What are the black spots I see in the panettone?
  • What are the characteristics of panettone?
  • What is the white layer I see in the panettone?
  • What is the expiry date of the products?
View all 19
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