damaged products
Customer satisfaction and opinions are very important to us. Therefore, please send an email to shop@loison.com to explain what went wrong. If possible, a...
Thu, 27 Jun, 2024 at 11:06 AM
If you have received a damaged package, we apologize for the inconvenience! Unfortunately, sometimes packages can sustain damage during transit. Don't w...
Thu, 27 Jun, 2024 at 11:54 AM
If your package is missing items or contains items different from what you ordered, we apologize for the inconvenience. In case of incorrect products please...
Mon, 12 May, 2025 at 4:27 PM
We apologise very much for what happened: we are a small artisan business and in order to be able to give good service to our customers we produce different...
Tue, 2 Jul, 2024 at 9:51 AM
We are very sorry for what happened! Every report, whether positive or negative, is of fundamental importance in order to avoid this kind of problem, and ab...
Mon, 28 Aug, 2023 at 9:45 AM