Loison
English
Italian
English
French
German
Spanish
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
Shop online
Shipments
7
What are the shipping costs?
What is the delivery time?
Which countries do you ship to?
Can I ship to two different addresses with one order?
Can I ship to a different address?
View all 7
Orders
5
Where is my package?
Can I cancel my order?
How long does it take to receive the order?
Are there any guarantees when purchasing?
Can I return my products?
payments
10
How can I pay?
Can I pay by invoice?
Was my payment successful?
I want to place an order. Is registration required?
I can't log into my account. What can I do?
View all 10
damaged products
5
I need to file a complaint, who can I contact?
I received my package but some products are damaged/deformed
I received the package, but some items are missing or incorrect.
The product is overcooked/burnt or undercooked, who can I contact?
The product has mould, who should I contact?
how to purchase
5
Can I buy products online?
How do I register on the online shop?
Can I share my cart with friends/relatives?
How can I subscribe to the newsletter to get information on discounts and news?
Are there any discounts based on the total cart value?
collection on site
1
Can i order my products online but collect them at your shop in Costabissara (VI)?
packaging
1
What materials are the packages made of?
Where to purchase
1
Can I buy products in physical shops? Where can I buy them?
become a reseller
1
I would like to become a dealer/reseller, how can I do it?
web partnerships
1
I would like to start a web collaboration with you, how can I do it?
Products
36
What are the black spots I see in the panettone?
What are the characteristics of panettone?
What is the white layer I see in the panettone?
What is the expiry date of leavened products?
How to cut and serve panettone?
View all 36
Product Lines
4
What is the Top line?
What is the Magnum line?
What is the Pasticceria line?
What is the Tutti i Giorni line?
Help Desk Software
by Freshdesk