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Shipments
7
What are the shipping costs?
What is the delivery time?
Which countries do you ship to?
Can I ship to two different addresses with one order?
Can I ship to a different address?
View all 7
Orders
3
Where is my package?
Can I cancel my order?
Can I return my products?
payments
11
How can I pay?
Can I pay by invoice?
Was my payment successful?
I want to place an order. Is registration required?
I can't log into my account. What can I do?
View all 11
damaged products
8
I received my package but some products are damaged
I've received my package but some products are missing
The product is deformed and ruined, who can I contact?
The product is overcooked/burnt, who can I turn to?
The product has mould, who should I contact?
View all 8
how to purchase
1
Can I buy products online?
collection on site
1
Can i order my products online but collect them at your shop in Costabissara (VI)?
packaging
1
What materials are the packages made of?
Where to purchase
1
Can I buy products in physical shops? Where can I buy them?
become a reseller
1
I would like to become a dealer/reseller, how can I do it?
web partnerships
1
I would like to start a web collaboration with you, how can I do it?
Products
19
What materials are the packages made of?
What are the black spots I see in the panettone?
What are the characteristics of panettone?
What is the white layer I see in the panettone?
What is the expiry date of the products?
View all 19
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