Shipments

What are the shipping costs?
Shipping costs are 20 € for shipments outside Italy.  If delivery takes place in Italy:  - 8 euros for orders of less than 50 euros - For orders over ...
Fri, 25 Aug, 2023 at 3:29 PM
What is the delivery time?
From the moment the order is completed, the goods will arrive at their destination within 3/4 working days for shipments within Italy and 7 days for shipmen...
Fri, 25 Aug, 2023 at 3:50 PM
Which countries do you ship to?
At the moment, online purchasing is only enabled for certain countries within the European Union. We currently ship to these countries: Austria, France,...
Fri, 25 Aug, 2023 at 3:10 PM
Can I ship to two different addresses with one order?
No, to ship to two different addresses you need to complete two separate orders.
Fri, 25 Aug, 2023 at 4:09 PM
Can I ship to a different address?
Yes, you can. Shipping your products to a different address is easy: tick "SHIP TO A DIFFERENT ADDRESS" at the checkout and fill the boxes below w...
Tue, 7 Jun, 2022 at 10:44 AM
I have not recieved my products. What happened?
Delivery time can vary so don't worry if you haven't received your products yet. Use the tracking number provided via e-mail by the courier to check...
Tue, 7 Jun, 2022 at 10:45 AM
I put the wrong address. What can I do?
Contact Loison Shop Customer Service by e-mail at shop@loison.com or by phone at +39 0444 557 844. We will change the address for you.
Tue, 7 Jun, 2022 at 10:46 AM