Shipments

What are the shipping costs?
If delivery takes place in Italy: Shipping costs are €15 for orders with an amount less than 80€, over 80€, shipping is free. For international shipmen...
Sat, 19 Oct, 2024 at 8:52 AM
What is the delivery time?
From the moment the order is completed, the goods will arrive at their destination within 3/4 working days for shipments within Italy and 7 days for shipmen...
Fri, 25 Aug, 2023 at 3:50 PM
Which countries do you ship to?
At the moment, online purchasing is only enabled for certain countries within the European Union. We currently ship to these countries: Austria, France,...
Fri, 25 Aug, 2023 at 3:10 PM
Can I ship to two different addresses with one order?
No, to ship to two different addresses you need to complete two separate orders. Only one shipping address is allowed per order. 
Tue, 2 Jul, 2024 at 8:58 AM
Can I ship to a different address?
Yes, to ship to a different address, simply check the box "Ship to a different address?" during the order completion phase. You will then need...
Wed, 26 Jun, 2024 at 2:00 PM
I have not recieved my products. What happened?
There may be various reasons why your order has not yet reached its destination: the shipping address is not found; the courier did not find you at home at ...
Tue, 2 Jul, 2024 at 9:01 AM
I put the wrong address. What can I do?
Contact Loison Shop Customer Service by e-mail at shop@loison.com or by phone at +39 0444 557 844. We will change the address for you.
Tue, 7 Jun, 2022 at 10:46 AM