There may be various reasons why your order has not yet reached its destination: the shipping address is not found; the courier did not find you at home at the time of delivery; there was a problem during transit.
Don't worry, try checking the status of your package: the shipping email address has received the tracking code; alternatively, you can contact us at +39 0444 557844 or email us at [email protected].
If you have registered, you can check the status of your order under "My Account" in the "Orders" section.