payments

How can I pay?
We only accept payments through PayPal, Nexi, Apple Pay, Google Pay, and credit card.  
Tue, 2 Jul, 2024 at 9:25 AM
Can I pay by invoice?
Yes, you can. If you want to pay by invoice, remember to Tick "Need Invoice" under the Billing Details at the checkout. Fill all the boxes below w...
Mon, 28 Aug, 2023 at 10:35 AM
Was my payment successful?
If your payment is successful, you will receive your order confirmation by e-mail. Check your e-mail. If you've received your order confirmation, it mea...
Tue, 7 Jun, 2022 at 10:52 AM
I want to place an order. Is registration required?
No, it is not mandatory to register to place an order. To purchase as a guest, click on "Proceed to checkout" in the Guest Checkout section.
Tue, 2 Jul, 2024 at 9:29 AM
I can't log into my account. What can I do?
Have you inserted the right password? If you can't log into your account, click on "Lost your password?" to reset your password. Click on the ...
Thu, 27 Jun, 2024 at 10:37 AM
I can't place my order. Can you do it for me?
We are sorry but we can't place your order for you. If you need help, please contact Loison Shop Customer Service by phone at +39 0444 557 844.
Tue, 7 Jun, 2022 at 10:53 AM
Have you received my order? Was my order successful?
If your order is placed successfully, you will receive an e-mail of confirmation.The e-mail will confirm that the order has been taken care of.  If you ...
Tue, 17 Dec, 2024 at 11:18 AM
I cannot proceed with the payment, what can I do?
There can be several reasons why the payment fails. First of all, please check that you have filled in all fields in the 'billing details' form. If ...
Mon, 28 Aug, 2023 at 10:53 AM
Do prices include VAT and shipping costs?
Yes, the prices you see displayed on our online shop https://shop.loison.com/ already include VAT and all other taxes. Shipping costs vary according to the ...
Tue, 2 Jul, 2024 at 12:26 PM
Can I pay by bank transfer or cash on delivery?
No, we do not accept bank transfers or cash on delivery on the online shop. You can purchase with a credit card, PayPal, Nexi, Apple Pay, or Google Pay. If ...
Tue, 2 Jul, 2024 at 9:32 AM