Orders
Every package has its own tracking number. Once your products are shipped, you will receive an e-mail with your tracking number. You can check the location ...
Tue, 7 Jun, 2022 at 10:47 AM
It is possible to cancel the order as long as the payment has not been completed! If your order has already been paid for, it cannot be cancelled.
Fri, 8 Sep, 2023 at 10:32 AM
Once you have made your purchase on https://shop.loison.com/en/, you will receive a summary email informing you that your order is being processed. This mea...
Tue, 2 Jul, 2024 at 12:21 PM
All Loison products purchased are subject to the warranty and assistance regulations related to the sale of consumer goods.
Thu, 27 Jun, 2024 at 9:40 AM
It is not possible to return products. If you have received a damaged product or a product different from what you ordered, please contact us via email at s...
Tue, 2 Jul, 2024 at 12:23 PM